Owner, The Marketing Assistant
An award-winning Marketing professional with ten years London agency experience across Marketing, Advertising and the Digital Media sector. Having worked on brands such as Virgin, O2, Dove, Oxfam and Avis, Tabitha has experience in a wealth of different marketing disciplines and brings a large agency attitude to small businesses, offering a holistic, 360° approach from a strategic mindset. Her experience with the variety of sectors and sizes of businesses makes her knowledge second to none, which continues to develop within the fast-paced, ever-evolving marketing industry. Tabitha’s passion for Marketing is obvious in all that she does, something her clients love!
Optimising Online Customer Reviews & Dealing with Negative Feedback
81% of online customers don’t write purchase reviews, yet rely on product reviews when considering buying (Clutch.co survey December 2017).
Why online reviews are crucial for new business growth
Learn how to use customer reviews for wider marketing purposes
Tips for dealing with negative feedback and unhappy customers