Tabitha Beasley

Owner, The Marketing Assistant


An award-winning Marketing professional with ten years London agency experience across Marketing, Advertising and the Digital Media sector. Having worked on brands such as Virgin, O2, Dove, Oxfam and Avis, Tabitha has experience in a wealth of different marketing disciplines and brings a large agency attitude to small businesses, offering a holistic, 360° approach from a strategic mindset. Her experience with the variety of sectors and sizes of businesses makes her knowledge second to none, which continues to develop within the fast-paced, ever-evolving marketing industry. Tabitha’s passion for Marketing is obvious in all that she does, something her clients love!

 

Session Details

Optimising Online Customer Reviews & Dealing with Negative Feedback

Workshop Room A - Maidstone Hall: 3.00pm - 3.30pm
81% of online customers don’t write purchase reviews, yet rely on product reviews when considering buying (Clutch.co survey December 2017).
Everyone knows how important a strong online business presence is; websites must be responsive and content must be regularly posted. But, how much time and attention do you put into managing your reviews both good and bad? If you don’t have any reviews do you know how to get some? This workshop focuses on why online reviews are so important, how to engage with customers whilst using reviews for wider marketing purposes, and how to deal with negative feedback.
 
Benefits of attending this session:

Learn:
  • Why online reviews are crucial for new business growth
  • Learn how to use customer reviews for wider marketing purposes
  • Tips for dealing with negative feedback and unhappy customers




Event Countdown:

132d 16h 43m 37s

 
2018 Highlights


Follow us on

Supported by
 
Media Partner
 
Venue Partner
Event Partner
Event Partner
Event Partner 
SELEP
Registration Sponsor