Three ways to WOW in Customer Service

Customer service is critical to every single business and delivering good customer service requires constant attention and focus. Writing on behalf of the FSB, Annabelle Webster of South East Timber and Damp shares three valuable tips to help you wow your customers.     Customer Service is about building relationships, using a series of small positive interactions…

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Making Sure Your Employees Are Safe

Of course, ensuring employee safety is critical, but there are also real benefits to be had as we found out from Kent Vision LIVE exhibitor, The Bradley Group.     Health in the workplace and employee wellbeing have swiftly become key topics for employers. However, despite how often these issues arise, to many employers, these…

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